Terms & Conditions

Last updated: [27-Nov-2025]
Welcome to Mr Warehouse.
By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions.
Please read them carefully before placing an order or using our services.

1. General Use of Website

This website is owned and operated by Mr Warehouse (“we”, “us”, “our”).
By visiting our site, browsing products, or purchasing items, you accept these Terms & Conditions.

We reserve the right to update, modify or change any part of this site at any time without prior notice.

2. Products & Availability

We aim to provide accurate product descriptions, images, pricing and stock details. However:

• Product availability may change without notice

• Colours, packaging or specifications may vary slightly

• Prices may be updated or changed anytime

If an item becomes unavailable after purchase, we will contact you with an alternative option or full refund.

3. Orders & Payment

By placing an order, you confirm that:

• The information you provide is accurate & complete

• You are authorised to use the payment method selected

Orders are only confirmed when payment is successfully processed.
We reserve the right to refuse or cancel any order if fraud or misuse is suspected.

4. Shipping & Delivery

We deliver to homes and businesses across Australia.
Shipping times may vary depending on location, product availability, weather, courier capacity and other uncontrollable factors.

Estimated delivery windows are provided for convenience only and are not guaranteed.

5. Returns, Refunds & Exchanges

We want you to be happy with your purchase.

You may request a return or exchange if:

• You received a damaged or incorrect item

• The product is unused, unopened and in original packaging

Return window: [Insert — e.g., 7, 14 or 30 days] following delivery.
Certain products such as personal hygiene or consumables may not be eligible for return.

For refund/return requests, contact us at: [Insert Email]

6. Limitation of Liability

Mr Warehouse is not responsible for:

• Delays in delivery caused by courier, weather, or transport issues

• Misuse of products after purchase

• Losses or damages indirectly related to use of this website

Our maximum liability is limited to the value of the product purchased.

7. User Accounts

If you create an account on our website, you are responsible for:

• Maintaining the confidentiality of your login details

• Ensuring accuracy of personal information

• All activity performed under your account

We may suspend or terminate accounts found in breach of these conditions.

8. Bulk & Wholesale Orders

Bulk orders may require:

• Longer handling times

• Special freight arrangements

• Separate pricing or quotations

We may request additional verification for large‑volume orders.

9. Intellectual Property

All content on this website — including text, images, logos, graphics and layout — is owned by or licensed to Mr Warehouse.

Use of our content without written permission is prohibited.

10. Third‑Party Links & Services

Our website may contain links to external websites or service providers.
We are not responsible for their content, privacy practices, or policies.

Please review third‑party terms separately.

11. Contact Information

If you have any questions or concerns about these Terms & Conditions, contact us: